After being the chief finance manager of the household for the past few years, mommy has learnt to be more sensitive to the prices of items during grocery shopping. Mommy just wish to share one interesting encounter with my readers during our weekly shopping trip on last Saturday. I bought a pack of ground pork from 'Giant' supermarket on Saturday. After checking out, I decided just to have a quick glance at the receipt before I drove off. I noticed that the price of the ground pork was listed as $3.99 on the receipt even though I remember vividly that it was listed as $2.99 on the shelf. Thinking that they might have over-charged me, I went to the customer service to check it out. Actually, I would not have gone back to check it out if I have gone home since it is just a difference of one dollar.
Anyway, they later found out that the discrepancy arose because they did not change the price tag even though the price of meat have increased recently. Initially, I thought they might just refund me one dollar for the difference. To my surprise, they decided to refund me $3.99 which was the entire price of the pack of meat. I'm deeply impressed by the level of service that they rendered to me. Actually, this is not the first time that I have encountered such an excellent service from them. There was once I wanted to buy some catfish that was on special discount. However, there was only one piece left. To avoid any disappointment, they issued me a raincheck which allowed me to buy the catfish on another day at the same price. From my experience, I certainly have not encountered this type of excellent service in my home country.
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